Terms of Service
These Terms of Service govern your use of www.draventholixa.com and any enquiry you submit about cruise, river-cruise, or travel services presented on this website. By using this website, you agree to these terms.
1. Website purpose
www.draventholixa.com operates this website as a commercial travel landing page and lead-generation or booking-enquiry channel. Unless expressly stated otherwise, information on this website is an invitation to request information and does not itself confirm a booking. We must clearly identify the provider and present essential service information in line with Law of Ukraine "On Electronic Commerce" No. 675-VIII and Law of Ukraine "On Consumer Rights Protection" No. 1023-XII.
2. Service information and availability
Routes, schedules, historical-city itineraries, prices, cabin categories, inclusions, exclusions, and supplier availability may change at any time. All travel claims must be accurate and not misleading, but final terms depend on the relevant supplier and booking conditions. You should verify material details before payment or contract conclusion. Applicable laws: Law of Ukraine "On Advertising" No. 270/96-ВР, Law of Ukraine "On Consumer Rights Protection" No. 1023-XII, Law of Ukraine "On Tourism" No. 324/95-ВР.
3. Enquiries and booking limits
Submitting a form, email, or phone request does not guarantee acceptance, reservation, pricing, or availability. A booking exists only after express confirmation by the responsible provider and completion of any required payment and traveller checks. If we act as an intermediary, supplier terms, cancellation rules, and travel conditions will also apply.
4. Acceptable use
You agree not to misuse the website, submit false information, interfere with site operation, copy content for unlawful commercial use, or attempt unauthorized access to data or systems.
5. Intellectual property
Website text, layout, branding, and original materials on this website are protected by applicable intellectual property laws. You may view and use the content only for personal, lawful, non-infringing purposes related to travel research or enquiries.
6. Privacy and data
If you submit personal data, we process it according to our privacy notice, including controller identity, purposes, lawful basis or consent where used, and your rights under Law of Ukraine "On Protection of Personal Data" No. 2297-VI. Where cookies or similar tools process personal data, transparency and consent measures may apply.
7. Liability
To the extent permitted by law, website content is provided for general information. We are not liable for indirect or consequential losses arising from temporary unavailability, third-party supplier changes, or reliance on outdated information that was subject to later correction. Nothing in these terms excludes mandatory consumer rights.
8. Complaints and contact
Complaints or service concerns may be sent to contact@www.draventholixa.com or by phone at +380 978 310 0993. Consumer complaint handling should be available under Law of Ukraine "On Consumer Rights Protection" No. 1023-XII.
9. Provider details
www.draventholixa.com, PE. Registration code: 88168844. Managing Director: Martin Novak. Address: Office 47, 18 Mechnykova St, Kyiv, 01021, Ukraine. Email: contact@www.draventholixa.com. Phone: +380 978 310 0993.